R E T U R N - T O - S E N D E R

In the event you are not happy with the product you receive please drop us a line before returning the item. You must return the order to us, in its original condition, within 14 days in order to get an exchange or refund. Items that return in an unsellable condition will not be refunded. 

Any returned items will be refunded immediately minus the cost of the initial postage fee. Any faulty items must be returned to us before a replacement or refund is provided. We will only replace with the same item.

We are unable to refund on any personalised items as it will not be possible for us to restock these. This excludes damaged items.

If you do send items back then please use a secure postage method, so that you can trace where the package is. The item is your responsibility until we receive it.